Warranty Information Scott Aerator Co.
5 Year Warranty
- Motor Defects in material or workmanship
1 Year Warranty
- All other product components
Product Return
- Product shipping is prepaid if the factory inspection concludes the part was defective.
- The defective product or components must be returned to the manufacturer before shipment of any replacement parts or units.
- Replacement parts or units are returned prepaid shipping.
- Scott Aerator Co. will not be held liable for components damaged after conducting self-repairs.
- All warranties start from the date of purchase.
Contact Information
- Phone Numbers
- 1-800-928-3745
- 616-392-8860
- 616-3928860 (FAX)
- Email
-
Technical support support@scottaerator.com
-
General inquiries information@scottaerator.com
- Hours of operation
- Monday-Friday 8:00AM - 5:00PM EST
Kasco Marine Warranty
2 Years
- For 1/2HP, 3/4HP, and 1HP models, including controllers
- For All 50Hz Fountains, Aerators, De-Icers, and Circulators
- For LEDC11 composite light kits
- For RGB LED light kits
- For all Teich-Aire Compressors
3 Years
- For 2HP, 3HP, and 5HP VFX and AF models, including controllers
- For 2HP J Series models, including controllers
- For LEDS19 Stainless Steel Light Kits
- For CertiSafe Municipal Mixers
5 Years
- For 3HP, 5HP, and 71/2HP J Series models, including controllers
- For Diffuser Assemblies on a Robust-Aire system
- For Base Mount and Post Mount Cabinets used with the Robust-Aire systems
10 Years
- For Sure Sink Weighted Tubing used with a Robust-Aire System
Warranty will be VOID if any of the following conditions apply:
- The product is not maintained per the owner's manual maintenance recommendations included with the unit.
- The unit is returned for maintenance without the power cord.
- The unit's control box or power cord has been altered from its original factory shipment.
- The product was used without the supplied GFI protected circuit or the Kasco control panel if it were provided.
- The unit is damaged by unauthorized tampering.
- The sacrificial zinc anode shows significant deterioration around the propeller shaft.
Kasco Marine, Inc.
800 Deere Road, Prescott, WI 54021
(Or call 715-262-4488 to locate nearest authorized repair center.)
For more warranty information go to:
https://kascomarine.com/product-support/warranty-info/
